HOME Customer Support Products Enterprise Customer Support Product Inquiry Product Inquiry Support Center News & Announcements Resources Customer Support Products Enterprise Customer Support Product Inquiry Product Inquiry Support Center News & Announcements Resources Product Inquiry 01 Please select a method to proceed. Purchase Inquiry AS Inquiry Collaboration 02 Please enter the items below. Inquiry field * Rental Purchase Name * Affiliation * E-mail address * Phone Number * Inquiry details * Attach file Spam Check * * Enter the auto-registration protection code on the left[Refresh] (Required) I agree to the collection and use of personal information for inquiry processing.More View 1. Items of Personal Information Collected The Company collects the following personal information to handle purchase inquiries, after-sales service (A/S) requests, partnership inquiries, and more. - Items Collected: Inquiry category, name, affiliation (company name), email address, contact number, content of inquiry, attached files, cookies. - Method of Collection: Website (Consultation Request Form) 2. Purpose of Collection and Use of Personal Information The Company utilizes the collected personal information for the following purposes: - Fulfillment of contracts related to service provision and settlement of fees for provided services : Provision of content, handling of inquiries, and resolution of complaints. 3. Retention and Use Period of Personal Information In principle, the company destroys personal information immediately upon achieving its collection and use purpose. However, if retention is required by relevant laws and regulations, the company stores member information for the periods specified by such laws. - Items retained: name, contact information, email address - Retention basis: To prevent confusion regarding service usage - Retention period: Five years. When retention is necessary under relevant laws and regulations, such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, the company retains member information for the periods stipulated by these laws and regulations. In these cases, the company uses the retained information solely for retention purposes, and the retention periods are as follows: - Records related to contracts or order cancellations: Five years (Act on Consumer Protection in Electronic Commerce). - Records related to payment and supply of goods: Five years (Act on Consumer Protection in Electronic Commerce). - Records related to consumer complaints or dispute resolution: Three years (Act on Consumer Protection in Electronic Commerce). - Records related to the collection, processing, and use of credit information: Three years (Credit Information Use and Protection Act) Send Send Name * Affiliation * E-mail Address * Phone Number * Inquiry Details * Attach file Spam Check * * Enter the auto-registration protection code on the left[Refresh] (Required) I agree to the collection and use of personal information for inquiry processing.More View 1. Items of Personal Information Collected The Company collects the following personal information to handle purchase inquiries, after-sales service (A/S) requests, partnership inquiries, and more. - Items Collected: Inquiry category, name, affiliation (company name), email address, contact number, content of inquiry, attached files, cookies. - Method of Collection: Website (Consultation Request Form) 2. Purpose of Collection and Use of Personal Information The Company utilizes the collected personal information for the following purposes: - Fulfillment of contracts related to service provision and settlement of fees for provided services : Provision of content, handling of inquiries, and resolution of complaints. 3. Retention and Use Period of Personal Information In principle, the company destroys personal information immediately upon achieving its collection and use purpose. However, if retention is required by relevant laws and regulations, the company stores member information for the periods specified by such laws. - Items retained: name, contact information, email address - Retention basis: To prevent confusion regarding service usage - Retention period: Five years. When retention is necessary under relevant laws and regulations, such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, the company retains member information for the periods stipulated by these laws and regulations. In these cases, the company uses the retained information solely for retention purposes, and the retention periods are as follows: - Records related to contracts or order cancellations: Five years (Act on Consumer Protection in Electronic Commerce). - Records related to payment and supply of goods: Five years (Act on Consumer Protection in Electronic Commerce). - Records related to consumer complaints or dispute resolution: Three years (Act on Consumer Protection in Electronic Commerce). - Records related to the collection, processing, and use of credit information: Three years (Credit Information Use and Protection Act) Send Send Name * Affiliation * E-mail Address * Phone Number * Inquiry Details * Attach file Spam Check * * Enter the auto-registration protection code on the left[Refresh] (Required) I agree to the collection and use of personal information for inquiry processing.More View 1. Items of Personal Information Collected The Company collects the following personal information to handle purchase inquiries, after-sales service (A/S) requests, partnership inquiries, and more. - Items Collected: Inquiry category, name, affiliation (company name), email address, contact number, content of inquiry, attached files, cookies. - Method of Collection: Website (Consultation Request Form) 2. Purpose of Collection and Use of Personal Information The Company utilizes the collected personal information for the following purposes: - Fulfillment of contracts related to service provision and settlement of fees for provided services : Provision of content, handling of inquiries, and resolution of complaints. 3. Retention and Use Period of Personal Information In principle, the company destroys personal information immediately upon achieving its collection and use purpose. However, if retention is required by relevant laws and regulations, the company stores member information for the periods specified by such laws. - Items retained: name, contact information, email address - Retention basis: To prevent confusion regarding service usage - Retention period: Five years. When retention is necessary under relevant laws and regulations, such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, the company retains member information for the periods stipulated by these laws and regulations. In these cases, the company uses the retained information solely for retention purposes, and the retention periods are as follows: - Records related to contracts or order cancellations: Five years (Act on Consumer Protection in Electronic Commerce). - Records related to payment and supply of goods: Five years (Act on Consumer Protection in Electronic Commerce). - Records related to consumer complaints or dispute resolution: Three years (Act on Consumer Protection in Electronic Commerce). - Records related to the collection, processing, and use of credit information: Three years (Credit Information Use and Protection Act) Send Send